Shipping policy
Flat rate of NZD $5.45 to urban areas, or NZD $8.45 for rural shipping.
Shipped with NZ Post:
- South Island: 3-5 business days
- North Island: 2–4 business days
Please note: If your address is rural and Rural Shipping is not selected at checkout, your order may be held until the additional shipping balance has been paid.
Shipping: Australia
Standard Shipping Flat rate of AUD $14.99
Estimated delivery timeframe:
- 7-12 business days once dispatched
All orders are shipped from New Zealand.
Order Processing Time
At Dad Hood, we aim to dispatch all orders within 1–2 business days of receiving your order. This excludes weekends and public holidays.
We’re committed to getting your order to you as quickly as possible. However, occasional delays may occur due to courier issues, high shipping volumes, or other circumstances outside of our control. We appreciate your patience and understanding during these times.
If your parcel has not arrived within the estimated delivery timeframes above, or you have concerns about your shipment, please contact us at dadhoodnz@gmail.com and we’ll be happy to assist.
Tracking Information
Your tracking number will be emailed to you once your order has been processed and dispatched.
Please check your junk or spam folder if you do not see the email in your inbox. If you entered the incorrect email address during checkout, contact us as soon as possible so we can update your details.